FAQ
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About『Pokémon Café Mix』
- •Can I change my date of birth once selected?
- •Can I play Pokémon Café Mix at no cost?
- •Which devices are compatible?
- •How many players can play the game?
- •Is the content of Pokémon Café Mix different based on hardware (Nintendo Switch or various smart devices) or operating systems (iOS or Android)?
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In case of trouble
- •When the application is started, the amount of Hearts is not fully restored. Is it malfunction?
- •The software froze and I cannot do anything. What do I do?
- •Pokémon Café Mix closes abruptly. What do I do?
- •I’m unable to download Pokémon Café Mix. What do I do?
- •Pokémon Café Mix does not launch. What do I do?
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In-app purchase
- •Are there monthly purchase limits?
- •My family shares one Nintendo Switch. Each user has a separate Nintendo Account. Do we need to purchase paid items separately?
- •There was an error while making my purchase and I can’t tell if my purchase was successful. What do I do?
- •I’m having trouble purchasing paid items. What do I do?
- •Paid items I purchased aren’t reflected in the game. What do I do?
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SNS linkage
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Data and settings
- •Can players who are playing Pokémon Café Mix on different systems (Nintendo Switch and smart devices) register each other as friends?
- •Can I increase the maximum number of friends I can register?
- •Can I transfer my progress to another device?
- •Can I play the game without being connected to the internet?
- •How do I save my progress?