From your console’s system settings, select “Data Management,” then “Manage Software,” then “Check for Corrupt Data.” After following these steps, try restarting the software.
The usage environment might be the cause. Please check the following.
■ Are you on the recommended OS?
Pokémon Café Mix might not function properly if you are not using the recommended OS. The game also might not function properly due to the device you’re using, even if you are using the recommended OS. Please note that we do not guarantee functionality on all devices.
■ Are you using operations or tools that are not supported by your device’s manufacturer?
Pokémon Café Mix might not launch on devices using operations or tools that are not supported by the device manufacturer.
■ Do you have enough free storage space on your device?
Aside from the free storage space needed when downloading the application itself, you need free storage space for the save data. Storage space for making save data may be insufficient, so please free up some additional storage space on your device and relaunch the application.
■ Do you have enough memory on your device?
If you have multiple applications open at the same time, please close all applications and try launching Pokémon Café Mix again.
■ Are you connected to the internet?
You need to be connected to the internet the first time you launch Pokémon Café Mix after downloading it. When launching the game for the first time, please make sure you are connected to the internet.
If the issue persists despite checking the above, please try other means of troubleshooting, such as restarting your device.