While we strive to make the game compatible with a wide variety of devices, we can’t guarantee compatibility with all of them.
■ Do you have a stable internet connection?
Issues might be due to your network connectivity being unstable. Please check your internet connection and try changing the circumstances around your phone’s connection (for example, try connecting at different times of the day).
■ Do you have enough memory on your device?
If you have multiple applications open at the same time, please close all applications and try launching Pokémon Café ReMix again. If the issue persists, try restarting your device.
If the issue persists even after attempting the above steps, please check “Pokémon Café ReMix does not launch. What do I do?” and contact Pokémon Support via the Contact Us page.